Grant Send on Behalf Permission in Outlook 2010/2013/2016

Send on Behalf permission allows a sender (say. UserA) to send email on behalf of different user (say UserB), the recipient sees the email coming from UserA on behalf of UserB. You can assign Send on Behalf permission to other users in your organization using Microsoft Outlook email application. This article shows steps to grant Send on Behalf permission in Outlook 2010/2013/2016. The steps shown here applies to Outlook 2010, 2013 and 2016. If you are Exchange administrator, you can also grant Send on Behalf permission to users in Exchange 2010 or Exchange 2013/2016.

Grant Send on Behalf Permission in Outlook 2010/2013/2016

In this example, Send on Behalf Permission will be granted to Beth Raw (BRaw) by Allan Jones (Ajones). To assign Send on Behalf permission through Outlook first you have to login to Outlook as Ajones and add BRaw as a delegate and then share your mailbox to BRaw. To do this Open Outlook → go to. Files menu → Click on Info → click Account Settings → click on Delegate Access Option as shown below.

Grant Send on Behalf Permission in Outlook 2010/2013/2016

Click on Add button on the Delegates windows.

Delegates

In the Add Users window select the user for which you are granting the “Send on Behalf of” permission and click Add, then click OK.

Add user

Once you click OK, Outlook will automatically shows the Delegate Permissions settings. In this scenario, we are just granting the user only the “Send on Behalf” permission so that the user Beth Raw can send email on behalf of Allan Jones. You can leave to None for other permissions such as Calendar, Tasks, Inbox, Contacts, Notes and Journal. Set permissions as shown below and click OK.

Delegate Permission

Configure Outlook to Show From Field

Now the permission is granted for the user, to test this logon to Outlook as user BRaw@mustbegeek.com. Click on New-Email, here you have to manually select the from address to be able to send on behalf of Ajones. As you can see in the below image there is no “From” shown for you to be able to select AJones. By default, the From field is hidden in Outlook.

New Message

To view From field while composing email, click on Options tab from the ribbon, and then click on From button as shown below.  This will show the From field as shown below.

FromField

Now Click on the From button → type in the email address that you are trying to send on behalf of  →  and then click OK as shown below.

Send From Other Email Address_

Once you select the user from address, you can now send email to any other recipient. As example, I sent email to BGiri@mustbegeek.com.

Send Test Mail

I have received this email in my inbox, as per the below screenshot you can see that From field shows from which user it has been sent and “on behalf of whom”. Beth Raw sent the email on behalf of Allan Jones.

Test Received

In this way, you can grant send on behalf permission in Exchange 2010 mailbox. This same settings applies to Exchange 2013 and 2016 as well.

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Bipin is a freelance Network and System Engineer with expertise on Cisco, Juniper, Microsoft, VMware, and other technologies. You can hire him on UpWork . Follow Bipin Giri on Google+. Bipin enjoys writing articles and tutorials related to Network technologies. Some of his certifications are, MCSE:Messaging, JNCIP-SEC, JNCIS-ENT, and others.