Create User Mailbox in Exchange 2016

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Recipients are heart of Microsoft Exchange server. There are different types of recipient in Exchange 2016 and mailboxes are the ones mostly used. After installing Exchange 2016, you can create user mailboxes which is one of the most commonly used mailbox type. In this post, I will show steps to create user mailbox in Exchange 2016.

User mailbox is extensively used Mailbox type in Exchange server. Other mailbox types are shared mailbox, linked mailbox and resource mailbox. A mailbox is a combination of user account and a mailbox. The user account is stored in Active Directory and is linked to mailbox which is stored in database of Exchange server. User mailboxes are assigned to users. Users use these mailboxes by logging into their email accounts to send and receive emails.

Create User Mailbox in Exchange 2016

There are two options to create User Mailbox in Exchange 2016. You can create mailboxes for users that are already in Active Directory or create new mailboxes that will eventually create associated user account in Active Directory. However you create user mailbox, an active directory user account will be created and the associated mailbox will be created in Exchange server. I already have user accounts created in Active Directory so I will just create the mailbox.

Log on to Exchange Admin Center (EAC).



Create User Mailbox in Exchange 2016

Click recipients in the features pane. Select mailboxes tab. Click + “Add” and select User mailbox.

Existing User

Choose Existing user if you already have user account created in Active Directory. If not, you can choose New user and start filling the boxes which will create new user in Active Directory. Click Browse to browse associated user account from active directory.

choose user account

Select the user account from the list to create it’s mailbox.

Create User Mailbox in Exchange 2016

Click more option.

custom mailbox database

Under mailbox database click browse to specify custom mailbox database. Select the database. Click OK. You must create database prior to this step. Click save.

user account created

As you can see above, the user account is now created. You can also configure other mailbox types like, shared mailbox, linked mailbox and resource mailbox.




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Bipin is a freelance Network and System Engineer with expertise on Cisco, Juniper, Microsoft, VMware, and other technologies. You can hire him on UpWork. Bipin enjoys writing articles and tutorials related to Network technologies. Some of his certifications are, MCSE:Messaging, JNCIP-SEC, JNCIS-ENT, and others.

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